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Terms of Service

Last Updated: March 2026

1. Acceptance of Terms

By accessing and using the GridAlpha API, WebSockets, or related services (collectively the "Service"), you agree to abide by these Terms of Service. If you do not agree to these terms, you must abstain from utilizing the Service.

2. Disclaimer of Financial Advice and Accuracy

GridAlpha provides highly aggregated, machine-generated intelligence and telemetry related to North American energy infrastructure and regulatory affairs. No data transmitted via our APIs or WebSockets constitutes financial, legal, or investment advice.

You assume total responsibility and absolute risk for any trading, financial, or strategic decisions executed using data obtained from GridAlpha. The data is provided "AS IS", completely without guarantees or warranties regarding completeness, timeliness, sequence, or accuracy. We are entirely held harmless from any direct or indirect monetary losses stemming from programmatic execution errors or inaccuracies in the feed.

3. API Usage, WebSockets, & Rate Limits

API usage and REST polling endpoints are rigorously metered per-call. WebSockets connections are restricted strictly to organizations holding the "Quant" active subscription tier.

  • Users are forbidden from reverse-engineering the authentication protocol or attempting to circumvent metered billing endpoints.
  • Scraping, framing, or unauthorized redistribution/resale of the raw WebSocket data firehose to third parities is strictly strictly strictly prohibited and will result in sudden algorithmic termination of the offending API key via the Unkey gateway without possibility of prorated refund.

4. Subscription Billing & Refunds

Fees are billed dynamically via Stripe. The Analyst tier relies on a meter, tallying 0.5 cents per endpoint query. The Quant tier carries a non-refundable upfront monthly platform fee granting structural network port access via WSS in addition to standard REST polling limits. Due to the high-friction, proprietary nature of the data, GridAlpha does not offer discretionary refunds.

5. System Reliability and Uptime

While we engineer GridAlpha exclusively utilizing industrial cloud infrastructure, grid telemetry is ultimately reliant on external reporting agencies (ISO/RTO entities). GridAlpha shall not be held liable for disruptions, gaps in the sequence, outages, or upstream latency delays negatively impacting your downstream alpha capture.